+6013-256 2218 support@cybergate.com.my Mon–Fri 9am–6pm
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FAQs

Common Questions

How quickly will you respond?
WhatsApp enquiries are typically answered within a few hours during business hours. Email and form submissions are responded to within 1 business day. For urgent IT emergencies, call +6013-256 2218 directly.
Is the consultation really free?
Yes, completely free. We assess your IT setup, discuss your challenges and provide clear recommendations - no charge and no obligation.
Do you come onsite or remote only?
Both. We provide onsite visits across KL, Selangor, Negeri Sembilan and Melaka, and remote support nationwide.
Do you provide written quotations?
Yes. Every engagement comes with a written proposal - scope, pricing and timeline - before any work begins, issued under our SSM-registered company.

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